Return And Refund Policy

Effective from September 11, 2020.

Please read carefully!

Legal Agreement

This return and refund policy sets forth the processes by which Eden Herbs (“We”, “our”, or “us”) approach returns and refunds for purchases made by our customers (collectively, “Users”, “visitors”, “you”, or “your”) on this Website (www.edenherbs.com and any of its subdomains, the “Website”). By accessing or using the Website for our Services, you approve that you have read, understood, and agree to be bound by these terms.

 

Return And Refund Policy

 

For any undamaged and unused product, simply return it with its included accessories and/or packaging along with the original receipt within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method.

 

For any damaged goods, simply return it with its included accessories and/or packaging along with the original receipt within 14 days of the date you receive the product, and we will offer a partial refund based upon the original payment method.

 

In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; (ii) Used goods will not be accepted for returns unless sold unreasonably close to expiry date (14 days).

 

Eden Herbs reserves the right to examine the products to validate the return.

 

Acceptance of Terms

 

If you have read and fully understand this Return and Refund Policy, and remain opposed to its contents, you must immediately leave and discontinue all use of any of our Services.

 

By using our Services, you also acknowledge that you have read our Privacy Policy available at https://www.edenherbs.com/privacy-policy (“Privacy Policy”) and our Terms and Conditions available at https://www.edenherbs.com/terms-and-conditions ("Terms and Conditions").

Contact Information

 

If you have any questions or concerns regarding this policy, please contact us at edenherbscaribbean@gmail.com.

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Eden Herbs

Creative Health Centre

#3 Reduit Road,

Rodney Bay,

Gros Islet,

St. Lucia

 

Tel: (758) 452-7308 / (758) 454-8737

Cell: (758) 460-2967 / (758) 724-4776 /
(758) 286-6191

Email: edenherbscaribbean@gmail.com

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