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Terms And Conditions

Effective from September 11, 2020.

Please read carefully!

Our Purpose


Eden Herbs is a St. Lucian based company, located #3 Reduit Road, Rodney Bay, Gros Islet, St. Lucia. Our mission is to produce high quality herbal products to increase awareness of the value and benefits of our Caribbean herbs and encourage conservation, propagation and utilization of them. In pursuit of that mission, through this website, we offer the sale of our products via an e-commerce store.


Legal Agreement


This Website is owned and operated by Eden Herbs. These Terms set forth the terms and conditions under which registered and unregistered users (collectively, “Users”, “visitors”, “you”, or “your”) may use this Website ( and any of its subdomains, the “Website”), and Services (collectively, the “Services”) as offered by Eden Herbs (“We”, “our”, or “us”). By accessing or using the Website for our Services, you approve that you have read, understood, and agree to be bound by these Terms.

Website Use


Access to our Website is not restricted to Visitors, however in order to obtain access to and utilize specific Services provided, a registered user account is required. You must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this Website and/or receive Services if doing so is prohibited in your country or under any law or regulation applicable to you.


User Responsibilities


You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.


The information provided in the user account must be accurate. If you provide us or use false information or impersonate another person through your account, we will cancel your account, and you are the solely responsible for the consequences of such acts.


You agree to not use your access to the Website and/or its Services to post and/or upload inappropriate content (including but not limited to, inappropriate and/or abusive language, threats, defamatory or libellous, unlawful, offensive, obscene or otherwise objectionable content), spam, unsolicited or bulk electronic communications, or chain letters.


Eden Herbs reserves the right to refuse service, terminate accounts, terminate your rights to use our Services, remove or edit content, or cancel orders in its sole discretion.




When buying an item, you agree that; (i) you are responsible for reading the full item listing before making a commitment to buy it, (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. You accept that you will pay the fees applicable and any other applicable fees, including but not limited to fees relating to the processing of transactions, and any fees relating to the acquisition of any products or services purchased.




The prices we charge for using our Services and/or for our products are listed on the Website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.


Product And Stock Availability


All details, specifications, prices and credit terms are accurate at time of publication, but are subject to change. All drawings, images, descriptive material, specifications and advertising on our website are for the sole purpose of giving an approximate description of the goods and services, in order to assist your purchasing decision. The illustrations of items and covers shown are representative only and may differ from those in our stores.


Products are subject to availability. As there is a delay between the time when your order is submitted, and the time when the order is accepted and processed, the stock available may change. If a product you have ordered becomes out of stock before we process the order but after we have processed the payment, we shall notify you as soon as possible.

Product Delivery


We will arrange for delivery of the products you order by the method and to the address specified in the check-out procedure. However, the time for delivery will not be essential to the contract between us. If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products. If there is an error or any other delivery problem in respect of the products ordered, you must notify us in within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.




A detailed breakdown of our approach and responsibilities towards the privacy of our Users and Visitors, are in our Privacy Policy available at


Retention Of Right To Change Offering


We may, without prior notice, change the Services; stop providing the Services or any features of the Services we offer; or create limits for the Services. We may permanently or temporarily terminate or suspend access to the Services without notice and liability for any reason, or for no reason.


Return And Refund Policy


For a detailed breakdown of our approach towards returns and refunds, please visit our Return & Refund Policy available at

Ownership Of Intellectual Property, Copyrights And Logos


The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, Service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Eden Herbs. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.


You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the Website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the Website.


Prohibited Content


Eden Herbs reserves the right, in our sole discretion, to reject, edit or refuse to post any content, comments or reviews and to remove any content from the website, whether or not the content is expressly prohibited by these Terms and Conditions.


Right To Suspend Or Cancel User Account


We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any Services at any time.




You agree to indemnify and hold Eden Herbs harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the Website or any of the Services offered on the Website.


Limitation Of Liability


To the maximum extent permitted by applicable law, in no event shall Eden Herbs, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service.


To the maximum extent permitted by applicable law, Eden Herbs assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.


Right To Change And Modify Terms


We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our Service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the Website or the Service.


Promotional Emails And Content


You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.


Legal Notice


This website is owned and operated by Eden Herbs. All copyright and/or database right in the material on the site (the "content") belongs to Eden Herbs or its licensors. You may print or download to a local hard disk a reasonable amount of the content for your personal use but only in the form made available by Eden Herbs on the Website. You may not otherwise copy, distribute, sell or publish any of the content without prior written permission. The site includes a number of trademarks (for example the "Eden Herbs" logo). By making the trademarks available on this site, Eden Herbs is not granting you any license to use them. You may not, without the written permission of Eden Herbs "mirror" any material contained in this site on any other server. Unauthorized use of any material contained on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. The content on the site is only for general information and use. Eden Herbs will check all content of its site, but does not guarantee its accuracy or availability and disclaim all and/or any liability to the full extent possible in each jurisdiction in respect of your use of the content of the Eden Herbs website.


Acceptance of Terms


If you have read and fully understand this Terms And Conditions Policy, and remain opposed to its contents, you must immediately leave and discontinue all use of any of our Services.


By using our Services, you also acknowledge that you have read our Privacy Policy available at (“Privacy Policy”) and our Return and Refund Policy available at ("Return and Refund Policy").


Contact Information


If you have any questions or concerns regarding this policy, please contact us at

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